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Shade Sail Boutique UK

Reliable UV shade for gardens, patios and balconies
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Why Coolaroo Installation Guide Catalogue
UK Delivery for Shade Sail Orders

UK Delivery for Shade Sail Orders

Delivery and pricing information shown on this site relates to products delivered to Mainland UK.

For delivery to other regions / countries please visit the relevant web site.

Coolaroo shade sails

Dispatch from France with tracking
All orders are prepared and dispatched from France once payment has been confirmed. Dispatch and delivery timeframes can vary depending on destination, carrier capacity and seasonal demand.

Where supported by the delivery service, a tracking reference will be provided once your parcel has been handed to the carrier. Shipping may be handled by Colissimo / La Poste and, where applicable, a local delivery partner for the final stage of delivery in the UK.

When your delivery arrives, please check the outer packaging before disposing of it. If the carton is visibly damaged, or if any item appears damaged or missing, please contact us as soon as possible with your order reference and, if you can, a photo of the packaging and contents.

Fixing kits and fixings

Free delivery
Delivery of fixings is free when they are ordered with a shade sail.

If ordered separately, a delivery charge may apply depending on weight and destination. Please contact us for a quotation.

Ready to order?

Order your Coolaroo shade sail directly for delivery to the UK.

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Delivery to another country?

Please use the relevant site for the delivery country.

Zone : Z7uk
Dispatch after payment confirmation

Orders are prepared for dispatch once payment has been confirmed. Dispatch and delivery timeframes can vary depending on destination, carrier capacity and seasonal demand.

Tracking updates (where available)

Where a tracked service is used, a tracking reference may be provided once the parcel has been handed to the carrier. If you have not received a tracking update, this does not necessarily mean there is a problem with your order.

Receiving your parcel

Please check the outer packaging on arrival. If the carton appears damaged, take a quick photo before opening and keep the packaging until you have checked the contents.
If anything looks wrong

If an item is damaged, missing, or does not match your order, please contact us as soon as possible with your order reference and a brief description of the issue.

Photos help

If you can, include photos of the outer carton, inner packaging and the item itself. This helps us assess the situation quickly and, where relevant, raise a claim with the carrier.

Keep the packaging

Please keep all packaging until the matter is resolved, as carriers may request evidence.
This UK site is intended for deliveries within Mainland UK.

If you are ordering for delivery to another country, please use the relevant regional website so that pricing, taxes and delivery information are shown correctly for your destination.